What we really needed was a way to capture our user centric discussions, a way to structure our conversations. Structuring was always the key problem. Whenever we're discussing something we have a strong tendency to go into depth first. We will go all the way down into a problem, then back up. All the way down the next problem, and then up again. Normal text editors just don't work for that.
Miika Savela
Product Owner
@ Jobilla